There are many great community help options related to Sonoff and other eWeLink products.
EWELINKCOMMUNITY.NET is one of the greatest support and knowledge base sites for eWeLink devices, operated by eWeLink device enthusiasts.
EWELINK & SONOFF USER GROUP is a Facebook community of almost 25 thousand eWeLink users.
EWELINK TELEGRAM CHANNEL is a community of 1200+ people in Telegram smartphone app with significant eWeLink experience, giving community support to each other.
ITEAD SUPPORT FORUM is the user community forum on Sonoff’s web site.
EWELINK OFFICIAL SUPPORT SITE also offers FAQs and guides.