Troubleshooting
Check the most frequent problems and their solutions
7 articles
Troubleshooting: if device does not work at all...
Troubleshooting: pairing an eWeLink device to Wi-Fi network
Troubleshooting: eWeLink device stays offline after pairing
Troubleshooting: pairing eWeLink-Remote devices
Troubleshooting: pairing a Zigbee device to eWeLink Zigbee gateway
Troubleshooting: SmartWise thermostat shows error message in the app
Troubleshooting: SmartWise 5V-32V relay does not fit into the case