Troubleshooting: if device does not work at all...

Detailed troubleshooting guide about Wi-Fi pairing of eWeLink devices.

Troubleshooting: pairing an eWeLink device to Wi-Fi network

Tips why an eWeLink device stays offline after pairing to the Wi-Fi with the eWeLink app

Troubleshooting: eWeLink device stays offline after pairing

Detailed guide about pairing eWeLink-Remote (Bluetooth) devices.

Troubleshooting: pairing eWeLink-Remote devices

Read this comprehensive troubleshooting guide about pairing Zigbee devices to an eWeLink Zigbee network.

Troubleshooting: pairing a Zigbee device to eWeLink Zigbee gateway

Troubleshooting: SmartWise thermostat shows error message in the app

Troubleshooting: SmartWise 5V-32V relay does not fit into the case

Check the most frequent problems and their solutions

Troubleshooting

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