eWeLinkStore

Troubleshooting: if switch or relay does not work at all

Read here our full troubleshooting tips if you fail to pair your eWeLink device with Wi-Fi chip to the eWeLink app

Read the most compehensive troubleshooting guide with dozens of tips here, if you fail to pair your Wi-Fi device with eWeLink app.

Read this comprehensive troubleshooting guide about pairing Zigbee devices to an eWeLink Zigbee network.

Learn why you may have failed to pair your eWeLink-Remote (Bluetooth) device.

Here is how you can download eWeLink app.

Check the most frequent problems and their solutions

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you